Privacy Policy - Flat Clearance South West London

At Flat Clearance South West London, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We may collect and process the following personal information about you:

Personal Identification Information: Name, email address, phone number, and postal address.
Financial Information: Bank details and payment information necessary for transaction processing.
Usage Data: Information about how you use our website and services, including IP address, browser type, and access times.
Communications Data: Records of your interactions with our customer service team.

How We Use Your Information

Your personal data is used for the following purposes:

Service Delivery: To provide and manage the services you have requested.
Customer Support: To respond to your inquiries and provide assistance.
Improvement of Services: To analyze usage patterns and improve our offerings.
Marketing Communications: With your consent, to send you promotional materials and updates.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

Consent: When you have given clear consent for us to process your personal data for a specific purpose.
Contractual Necessity: To fulfill our contractual obligations to you.
Legal Compliance: To comply with legal obligations.
Legitimate Interests: For our legitimate business interests, provided they do not override your rights and freedoms.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

Service Providers: Trusted third parties who assist us in operating our website, conducting our business, or servicing you.
Legal Requirements: When required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include encryption, firewalls, and secure server storage. While we strive to protect your data, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Rectification: Request correction of any inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain conditions.
Restriction of Processing: Request a restriction on the processing of your data.
Data Portability: Request the transfer of your data to another service provider.
Objection: Object to the processing of your data for specific purposes.

Exercising Your Rights

To exercise your rights, please contact us using the information provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services.

Types of Cookies We Use

Essential Cookies: Necessary for the operation of our website.
Performance Cookies: Collect information on how visitors use our website to help us improve its performance.
Functional Cookies: Allow our website to remember choices you make, such as your language preference.
Targeting Cookies: Used to deliver relevant advertisements to you based on your interests.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

Children's Privacy

Our services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website.

Effective Date

This Privacy Policy is effective as of April 27, 2024.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us through our official communication channels.